The purpose of having a quality objective and policy is;
- To stipulate the level of quality, which LBH’s products and services must attain.
- To indicate the principles and procedures which need to be followed, in order to provide, accomplish and maintain a quality control that achieves the quality objective.
This way we can ensure, that the company’s products meets the demands of quality conscious markets, and gains a reputation which gives a high degree of customer satisfaction in both short and long term.
Further, the policy ensures that the quality objective is achieved with an optimum resource consumption, through a well balanced mix of preventive and monitoring quality assurance activities.
Objective and policy
LBH’s quality objectives are as follows:
- To develop, manufacture and market products of satisfactory quality with lowest cost for defined markets and customer groups.
- To gain a reputation as a dynamic, orderly and reliable business partner.
- That the company continuously improves the quality management system's effectiveness.